EVV Billing Help transformed our revenue cycle completely. We went from spending 20+ hours weekly fixing EVV errors to having a dedicated team handle everything for us. Our claim denial rate dropped by 65%, and we're seeing payments post 3 weeks faster on average. They coordinate directly with our EVV vendor and state aggregator, which has been a game-changer for our operations.
Before partnering with EVV Billing Help, our billing staff was overwhelmed with EVV exceptions and claim corrections. Now we have expert support monitoring visits daily and resolving issues before they become denials. Our cash flow improved dramatically within the first 60 days. The detailed reporting gives us visibility we never had before, and we didn't need to hire additional billing staff.
As a billing manager working with multiple EVV platforms across different states, I was drowning in visit validation issues and unpaid claims follow-up. EVV Billing Help became our outsourced billing department and handles everything from daily EVV monitoring to denial management and AR follow-up. Our days to payment decreased significantly, and I finally have time to focus on strategic initiatives instead of chasing down claim errors.
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